Tasting Room Manager | Prestigious Wine Estate
Stellenbosch, South Africa · Permanent · Food & Beverage
TASTING ROOM MANAGER • Prestigious Wine Estate, Cape Winelands Our Esteemed Client is a prestigious South African winery celebrated for its dedication to producing elegant, complex, and age-worthy Chardonnay and red blends, deeply rooted in the exceptional terroir of the Cape Winelands. We are seeking a dynamic Tasting Room Manager to lead their team, enhance guest experiences, and drive sales. Job Purpose: Deliver an unparalleled wine experience, drive sales growth, and manage daily operations to the highest standard. Core Requirements: • Qualifications: WSET Level 3/equivalent preferred. Own transport essential. Fluent English & Afrikaans (other languages beneficial) • Experience: 2+ years’ management in premium wine tasting. Proven DTC sales track record. Hospitality, staff training, event coordination experience. EzyWine/Excel proficiency • Core Traits: Hospitality-driven, passionate about wine. Expert communicator. Strong sales acumen. Excellent leadership, organization, and interpersonal skills. Reliable, accountable, effective under pressure • Valid driver’s licence and own reliable transport preferred Key Responsibilities: • Guest Experience: Oversee tastings, engage guests, foster brand loyalty • Sales: Achieve/exceed targets (POS, tasting fees, wine club). Grow visitor numbers and repeat business • Team Leadership: Manage, mentor, train, and supervise Tasting Room staff • Operations: Oversee daily operations, inventory, cash-ups, systems • Events: Help coordinate and host events • Compliance: Enforce health & safety, maintain immaculate facilities • Collaborate with the Direct-to-Consumer Manager to continuously innovate and elevate the guest experience. Start Date: Priority Position Due to the high volume of CV’s received, only shortlisted candidates will be contacted.