Relief Lodge Manager I Field Guide Couple
Hoedspruit, South Africa · Permanent · Couple Roles
Luxury Game Lodge based close to Hoedspruit is looking for a Relief Lodge Manager I Field Guide Couple. Relief Lodge Manager: Duties: Ensure that the lodge is recognised as an award-winning and world-leading lodge. Upholding the brand and overall operational standards. Ensuring an overall world-class guest experience. Front of House duties Room Checks Check in and induction Administration Hosting Month end duties Anchoring the lodge when the lodge manager is on leave/away Assisting with all Health and Safety protocols. Assisting with the maintenance system. Assisting with team-related issues. Monitor, control, and record stock levels for all departments. Timeous support and communication with other departments across the business. Requirements: Grade 12 A formal hospitality qualification At least 5 years in an anchor or relief manager role and / or assistant lodge management role. Driver’s license essential. Proven track record of successfully leading a large team (leading, motivating coaching etc). Excellent at building guest rapport. Excellent communicator. Proven track record of achieving results | goals. Strong problem-solving skills. Ability to make quick but sound decisions. Emotional Intelligence. Field Guide: Duties: Partner with your Tracker and the Lodge Management team to ensure our guests have a world-class safari experience Take your guests on game drives and bush walks Along with the team, host meals with our guests From time to time, you may be required to assist with maintenance around the lodge Requirements: A minimum of 2+ years’ experience as a Field Guide within a high-end, luxury safari lodge FGASA Level 1 / 2 DEAT Back Up or Full Trails will be an advantage First Aid Advanced Rifle Handling Valid PDP License Clear Criminal Record SAPS competency All legal requirements Guest-centric Solutions orientated Ability to work independently and as part of a team Ability to build rapport with your Tracker and the Guiding team Position Details