Food and Beverage Duty Manager
V & A Waterfront, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa · Permanent · Food & Beverage
Our client is seeking an experienced and hands-on F&B Duty Manager to join the Food & Beverage team of an established hotel in Cape Town. We are looking for a confident hospitality professional who can lead from the floor, maintain excellent service standards and support the smooth running of daily restaurant, bar and broader F&B operations. Key responsibilities: •Supervise daily Food & Beverage operations •Maintain strong guest service and presentation standards •Lead restaurant and bar teams during assigned shifts •Conduct pre-service briefings and allocate duties •Monitor service flow and respond to operational challenges •Handle guest requests, feedback and service recovery professionally •Ensure opening and closing procedures are completed correctly •Assist with stock controls and operational procedures •Monitor cleanliness, hygiene and readiness of F&B areas •Support staff training, coaching and performance •Coordinate effectively with Kitchen, Front Office and other hotel departments •Assist with functions, groups and special events when required •Ensure company SOPs and health and safety requirements are followed Requirements: •Proven previous experience in Food & Beverage operations •Supervisory or Duty Management experience within a hotel, restaurant or similar hospitality environment •Strong restaurant and bar operational knowledge •Excellent guest relations and communication skills •Confident floor leadership ability •Strong organisational and problem-solving skills •Good understanding of stock and operational controls •Professional and well presented •Able to remain calm during busy services •Hands-on leadership style •Flexible to work shifts, evenings, weekends and public holidays