Somerset West, Cape Town, South Africa · Permanent · Food & Beverage
Wine Estate based close to Somerset West is looking for a Hostess to provide excellent service and to ensure great customer satisfaction. Duties: Greet guests at assigned tables & ensure each guest has received a menu. Know all items on the menu & the basic ingredients and method of preparation of each. Ensure tables are set with linens, silverware & glasses. Take accurate food & drinks order, using the POS system and deliver within the specified time limits. Ensure that all orders are received timeously. Clears all dirty cutlery & crockery from the table once guests have finished using them. Offers desserts & coffee to guests. Bill the guest correctly Ensure restaurant area, fixtures & fittings are clean & hygienic. Requirements: Grade 12 Preferably 3 years of previous hostess experience Hands-on experience with cash register and ordering information system. Basic math skills Excellent interpersonal- & communication skills Strong customer service orientation and active listener Attentive and patience for customers Comfortable in dealing with very distinguished clientele. Must be well-presented. Enthusiastic personality.