Historic Boutique Hotel Manager Zanzibar
zanzibar Tanzania, Zanzibar, Tanzania · Permanent · Lodge/Hotel Management
Manager. Historic Boutique Hotel Zanzibar Tanzania. A charming historic boutique hotel with a Tanzanian coffee theme, owned by coffee plantation owners in Tanzania, offering a unique coffee-inspired experience and a cosy restaurant. To manage the intimate Boutique Hotel and its team. To create a memorable guest experience, in line with our standard In charge of all departments as well as ensure ultimate guest relations and that the “at home” personal attention levels are maintained. Support and active participation in effective human resources (inclusive of recruitment, inductions, onboarding, and performance management). Maintain the highest standards of housekeeping, gardening, and maintenance in keeping with the design visual audits. Effective financial management through the administration of orders and stock control. Communication with departmental teams to ensure that guest needs are met, and operations run effectively. Effective daily administration of the concierge and reception duties. Ensuring the quality and care of equipment and products Skills & Experience: Candidates must hold a degree in Hotel Management with not less than 5 years’ working experience in Hotel/Gastronomy industry. A minimum of 5 years of work experience – including management in a well-recognized boutique hotel or lodge. A hardworking, cooperative manner. Attention to detail. Assertiveness, patience, and good organizational skills. Responsibilities: Delivering exceptional guest experiences from arrival to departure. Leading and motivating lodge staff through a hands-on management style. Overseeing Front Office, Guest Relations, Housekeeping and Food & Beverage operations. Assisting with lodge administration, reporting and operational planning. Maintaining the highest standards of presentation and service throughout the lodge. Handling guest requests and resolving challenges professionally. Supporting and developing team members through coaching and leadership. Building lasting relationships with guests, colleagues and travel partners. Please Note - While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements. All applications must include the following: A correct, recent and updated CV, including detailed employment dates with the month and year clearly stated. Written references from previous employers. Contactable references with correct contact details. Copies of tertiary educational qualifications and relevant certificates. A recent, professional and presentable profile photograph.