Sea Point, Cape Town, 8005, South Africa · Permanent · Guest Services & Front Office
Boutique Hotel in Sea Point, Cape Town is looking for a Front Office Receptionist (fixed term contract). The successful candidate will assist with guest arrivals and departures, handle enquiries and provide efficient reception support while ensuring a positive guest experience. Duties: Welcome guests and manage check-in and check-out procedures. Handle telephone calls, emails and guest enquiries professionally. Process reservations, amendments and cancellations. Maintain accurate guest profiles and booking records. Process payments and maintain accurate guest accounts. Coordinate room readiness and guest requests with housekeeping and other departments. Provide information about hotel facilities, local attractions and transport options. Handle guest concerns promptly and refer matters to management when required. Complete shift handovers and keep the reception area neat and organized. Requirements: At least 1-2 years’ experience in a similar role Available immediately and able to work shifts Able to travel to and from the Seapoint area 6 months FTC (potential for permanent but not yet confirmed)